Outsourcing
A strategic destination with limitless opportunities
We are a key player in the European outsourcing sector
Outsourcing is one of the fast growing industries in Morocco, with international market presence, making it the number one African destination for the sector. It is a thriving industry thanks to its proven agility and adaptability and its highly qualified services recognized worldwide.
Outsourcing in Morocco consists of 5 ecosystems :
BPO : Business Process Outsourcing
ITO : Information Technology Outsourcing
ESO : Engineering Services Outsourcing
KPO : Knowledge Process Outsourcing
Key Figures
A powerful tool with global ambition
Services at your fingertip
One-stop shop that includes key services and facilitates operations:
- Infrastructure meeting international standarts
- Highly qualified and cost-effective human capital
- Smooth administrative procedures
An attractive investment incentive package
The state encourages the outsourcing plateform development through an advantageous set of incentives:
- State contribution and subsidized training taxe rate
- Advantageous corporate tax rate
- Export growth bonus
WORLD CLASS OUTSOURCING BUSINESS PARKS
An agile Outsourcing sector facing covid-19 crisis
During the ongoing Covid-19 crisis, the Moroccan Outsourcing sector has shown a high degree of reliability and resilience. Put under extreme stress by a strong demand, especially from the European market, the Kingdom’s local outsourcing operators doubled their efforts to ensure national supply for essential services.
Agility
Rapid shift towards new opportunities (e-commerce, Energy, Healthcare)
Anticipation
Rapid deployment of remote work to maintain the sector activity and jobs
Adaptability
First sector to adopt and implement a health compliance charter in Morocco
Resilience
Steady turnover and First sector in job creation in Morocco during 2020
They trust morocco
